Privacy Policy


Grace Dental Group is dedicated to safeguarding the privacy of our visitors and ensuring the protection of their personal information against misuse or unauthorized disclosure, in line with privacy legislation.


At Grace Dental Group, we take pride in our integrity and are committed to upholding high ethical standards in our business practices.


Grace Dental Group (“we”, “our”, or “us”) manages the website (the “Website”). This document outlines our approach to managing the collection, use, and sharing of Personal Information obtained from users of the Website. We utilize your Personal Information solely to enhance the Website’s functionality. By accessing the Website, you consent to our information practices detailed in this policy.


Information Collection
Upon interacting with our website, for instance through forms or contact numbers provided, you may be asked to supply details such as your name, postcode, email address, and phone number.


We only gather information with your explicit permission and will seek your consent each time we need to collect personal data about you. Before requesting your consent, we will clearly explain why we are collecting your data and its intended use, ensuring you are well-informed. You will always have a clear choice to opt-in to any communications or services we may offer.


Your personal data is collected directly from you and nowhere else. This excludes any publicly available data or other sources, regardless of whether it’s in the public domain or legally accessible to us for legitimate reasons.


Use of Your Information
The information we collect may be used for various purposes, including:


Identifying you in our system;
Delivering services and completing transactions;
Offering customer support;
Understanding your needs to tailor services and content;
Handling requests, resolving disputes, and troubleshooting;
Sending administrative and maintenance advisories;
Dispatching newsletters, surveys, and promotional materials;
Enhancing service quality and functionality;
Facilitating communication through third-party software and service providers;
Communicating about our services.
We do not employ automated decision-making or profiling with your data. All actions are based on your explicit requests or consents.


Data Protection
We commit to storing and processing your data securely, adhering to industry best practices.
We take all reasonable measures to ensure the secure transfer, handling, and processing of personal information by relevant entities and third parties.


Disclosure of Information
Your personally identifiable information is not sold, traded, or transferred to external parties. This excludes trusted partners who assist in website operation, business management, or customer service, provided they adhere to GDPR/PIPEDA standards ensuring your data’s protection both internally and externally.


We may disclose your information if necessary to comply with legal obligations, enforce our policies, or protect rights and safety. Non-personal visitor information might be shared for marketing or advertising purposes.


Third-Party Links
We may, at our discretion, include third-party products or services on our website. These entities have their own privacy policies, for which we bear no responsibility. However, we strive to maintain the integrity of our site and appreciate any feedback on these external links.


Your Rights
We acknowledge and respect your rights regarding your personal data, including the rights to access, correct, delete, restrict processing, object to processing, receive your data in a standard format, transfer your data, and withdraw consent at any time.


Should you wish to exercise these rights or have concerns, please contact us through the provided channels.