Grace Dental Group is dedicated to safeguarding the privacy of our visitors and ensuring the protection of their personal information against misuse or unauthorized disclosure, in line with privacy legislation.
At Grace Dental Group, we take pride in our integrity and are committed to upholding high ethical standards in our business practices.
Grace Dental Group (“we”, “our”, or “us”) manages the website www.gracedentalgroup.com (the “Website”). This document outlines our approach to managing the collection, use, and sharing of Personal Information obtained from users of the Website. We utilize your Personal Information solely to enhance the Website’s functionality. By accessing the Website, you consent to our information practices detailed in this policy.
Information Collection
Upon interacting with our website, for instance through forms or contact numbers provided, you may be asked to supply details such as your name, postcode, email address, and phone number.
We only gather information with your explicit permission and will seek your consent each time we need to collect personal data about you. Before requesting your consent, we will clearly explain why we are collecting your data and its intended use, ensuring you are well-informed. You will always have a clear choice to opt-in to any communications or services we may offer.
Your personal data is collected directly from you and nowhere else. This excludes any publicly available data or other sources, regardless of whether it’s in the public domain or legally accessible to us for legitimate reasons.
Use of Your Information
The information we collect may be used for various purposes, including:
Identifying you in our system;
Delivering services and completing transactions;
Offering customer support;
Understanding your needs to tailor services and content;
Handling requests, resolving disputes, and troubleshooting;
Sending administrative and maintenance advisories;
Dispatching newsletters, surveys, and promotional materials;
Enhancing service quality and functionality;
Facilitating communication through third-party software and service providers;
Communicating about our services.
We do not employ automated decision-making or profiling with your data. All actions are based on your explicit requests or consents.
Data Protection
We commit to storing and processing your data securely, adhering to industry best practices.
We take all reasonable measures to ensure the secure transfer, handling, and processing of personal information by relevant entities and third parties.
Disclosure of Information
Your personally identifiable information is not sold, traded, or transferred to external parties. This excludes trusted partners who assist in website operation, business management, or customer service, provided they adhere to GDPR/PIPEDA standards ensuring your data’s protection both internally and externally.
We may disclose your information if necessary to comply with legal obligations, enforce our policies, or protect rights and safety. Non-personal visitor information might be shared for marketing or advertising purposes.
Third-Party Links
We may, at our discretion, include third-party products or services on our website. These entities have their own privacy policies, for which we bear no responsibility. However, we strive to maintain the integrity of our site and appreciate any feedback on these external links.
Your Rights
We acknowledge and respect your rights regarding your personal data, including the rights to access, correct, delete, restrict processing, object to processing, receive your data in a standard format, transfer your data, and withdraw consent at any time.
Should you wish to exercise these rights or have concerns, please contact us through the provided channels.
Cookies
Third-party cookies and tracking technologies
The cookies described above are set by Grace Dental Group itself. This part explains what else is stored on your device, what information leaves this site as you use it, and who receives it.
A cookie is a small file a site stores in your browser. This also covers the other techniques that do the same job — local storage, tracking pixels, and scripts embedded from other companies. They are all treated the same way here.
Information collected as you browse
When your browser loads a resource from another company, that request necessarily reveals your IP address, the type of browser and device you are using, and the address of the page you were reading at the time. That is true of every embedded map, video, booking widget, font and analytics script, and it happens whether or not you interact with it.
Categories
Strictly necessary. Session handling, security, and the record of the choice you make about this policy. These are never optional and nothing here is sent to another company.
Functional. Features you would notice the absence of — embedded maps and video, appointment booking, translation, and spam protection on forms.
Analytics. Measures which pages are read and how people move through the site, so it can be improved.
Marketing. Advertising, retargeting and working out which campaigns brought people here.
Your choices
Every browser can block or delete cookies, usually under Privacy or Site settings. Blocking them wholesale will stop parts of this site working. You can also reopen this site's own notice at any time:
Cookie disclosure last reviewed: August 13, 2026.
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We and the services embedded in this site — analytics, advertising, booking, maps and translation — collect information about your visit, including your IP address, your browser and the pages you view. Some of that information is shared with those companies. This happens as you browse. Read our Privacy Policy.
